Business · Features · Reporting · Sunday Times

The rise of the zero hours contract

Ben Marlow and Matthew Goodman

Dawn Wilson, 38, cares for elderly people in their homes. The job is demanding and, with three children at home, it is a struggle.

Her erratic work patterns make life harder. She does not find out until a Friday or Saturday what hours she will be expected to do the following week. Sometimes she will be needed …

Read more at the Sunday Times

Additional reporting Hattie Williams

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